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VoiceXML VoiceXML 2.0 & 2.1 VoiceXML 3.0 State Control XML ASR & TTS VoiceXML Applications
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VUI vs. GUI Client vs. Server Apps
Voice User Interfaces DTMF vs. ASR Target Audience Dialog States Global Commands Zeroing Out Personality NLU vs. Directed Dialogs Prompts - Wording Prompts - Snippets Prompts - Randomising Prompts - Recording Grammar Design Waiting Error Handling
Project Phases User Requirements Technical Spex VUI Specifications Development Going Live!
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